Terms and conditions of service
Cevelle Fashion is the trade name of Cevelle Fashion. These Terms and conditions govern access to and use of the website http://cevelle-fashion.com (the "Website"), operated by Cevelle Fashion, with its registered office at 418 Queen's Rd W, Sai Ying Pun, Hong Kong. These Terms also apply to the products and services provided through the Website.
By accessing the Website or using the offered services, the user agrees to be legally bound by these Terms.
Company Name: Cevelle Fashion
Address: 418 Queen's Rd W, Sai Ying Pun, Hong Kong
E-mail: support@cevelle-fashion.com
Follow @cevellefashion and let your elegance speak for you.
No registration is required to browse the website. However, to purchase products or use certain services, you must register and accept these Terms.
Cevelle Fashion provides fashion products through the website. These Terms describe the rights and obligations between Cevelle Fashion and its users.
If you do not accept these Terms, please refrain from using the website or our services.
The terms "we," "our," and "us" refer to Cevelle Fashion. Updates, features, or future services introduced on the website are also subject to these Terms. The latest version of these Terms is always available on this page. Cevelle Fashion may modify these Terms at any time, and changes take effect once published.
Our online store operates using Shopify Inc., which provides the technical infrastructure for our e-commerce operations.
SECTION 1 – ONLINE STORE TERMS
By accepting these Terms, the user confirms they have full legal capacity under the laws of their country of residence or, if a minor, have parental or guardian consent.
Illegal use of the website or violation of regulations, including copyright laws, is strictly prohibited.
Introducing viruses, harmful codes, or other malicious software is not allowed.
Violations may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to restrict access to the website or services to any individual at our discretion.
Information (excluding payment details) may be transmitted over networks and modified for technical reasons. Payment information is always encrypted during transfer.
Reproducing, duplicating, selling, or exploiting any part of the website, services, or contact information without our prior written consent is not allowed.
Section titles are provided for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT
We do not guarantee the accuracy, completeness, or timeliness of the information on the website. All content is provided for general informational purposes only and should not replace personalized advice.
Some content may be outdated and is kept for reference purposes. We reserve the right to update or modify content at our discretion. It is the user's responsibility to check for any changes on the website.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
All prices may change at any time without notice.
We reserve the right to modify or discontinue services, products, or any part of the website at our discretion.
We are not responsible for price changes, service interruptions, or production delays.
SECTION 5 – PRODUCT INFORMATION
Some products may be website exclusives and are subject to stock availability. Returns and exchanges are governed by our Return Policy.
We strive to display products accurately, but colors may vary depending on the device used.
We reserve the right to limit product sales to specific regions or groups and to change product details at any time. Offers are not valid where prohibited by law.
We do not guarantee that products or services will meet your personal expectations.
SECTION 6 - ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion. Purchase quantities per person, household, or order may be restricted. Affected customers will be contacted using the information provided.
You agree to provide accurate, complete, and up-to-date information about your account and billing.
For more details, please see our Return and Refund Policy.
SECTION 7 - THIRD-PARTY TOOLS AND SERVICES
We may offer tools or services from third-party providers over which we have no control.
These tools are provided "as is" and their use is at the user's risk.
You must read the terms of any third-party provider before using these tools.
Tools or features added to the website in the future are subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The website may include third-party content or offers.
External links are for informational purposes only. We are not responsible for the content or actions of third parties.
Please review third-party terms and privacy policies before interacting with them. Complaints regarding third-party products should be directed to the respective providers.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
If the user submits content (reviews, suggestions, contest entries), they grant us unlimited rights to use, reproduce, publish, and distribute it in any form.
We are not obligated to keep submitted contributions confidential, to provide compensation, or to respond.
We reserve the right to remove content we consider inappropriate, offensive, defamatory, obscene, or illegal.
The user guarantees that their contributions do not violate third-party rights, do not contain harmful software, and are truthful. The user is solely responsible for their content.
We disclaim all liability for user-generated or third-party content present on the website.
SECTION 10 - PERSONAL INFORMATION
All personal data provided through our store is processed in accordance with our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
The website may contain errors, inaccuracies, or omissions, especially regarding product details, prices, promotions, shipping costs, delivery times, or availability.
We reserve the right to correct errors, update information, or cancel orders at our discretion, without notice, even after an order has been placed.
We are not obligated to review or clarify information except as required by law. The presence of a date does not guarantee that all information is up to date.
SECTION 12 – UNACCEPTABLE USES
The following actions are prohibited:
(a) Violating any applicable law or regulation
(b) Encouraging illegal acts by others
(c) Violating local, national, or international laws
(d) Violating intellectual property rights
(e) Harassing, abusing, insulting, defaming, or harming others
(f) Spreading false or misleading information
(g) Distributing malware or harmful technologies
(h) Collect or track others' personal information without authorization
(i) Engage in spam, phishing, scraping, or similar activities
(j) Use the website for unethical, immoral, or offensive purposes
(k) Circumvent or tamper with security features
We reserve the right to restrict access to anyone who violates these terms.
SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free services.
Website results may not be reliable or accurate.
The website, products, and services are provided "as is" and "as available," without warranties, including merchantability, fitness for a particular purpose, or non-infringement.
Cevelle Fashion, its employees, partners, suppliers, and affiliates are not liable for direct, indirect, incidental, consequential, or special damages, including loss of profits or data. Where the law limits liability limitations, the minimum allowed limits apply.
SECTION 14 - INDEMNIFICATION
The user agrees to indemnify, defend, and hold harmless Cevelle Fashion and its affiliates, employees, agents, and directors from claims, liabilities, or expenses arising from violation of these Terms, violation of laws, or infringement of third-party rights.
SECTION 15 - SEVERABILITY
If any provision is invalid or unenforceable, the remaining provisions remain in full effect. Invalid provisions will be applied to the maximum extent permitted by law.
SECTION 16 - TERMINATION
Obligations prior to termination survive the termination of this agreement.
The user may stop using the website at any time. We may terminate or suspend the user's access in case of violation of these Terms. Outstanding obligations remain valid.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with the relevant policies, constitute the entire agreement between the user and Cevelle Fashion.
The failure to enforce any part of these Terms does not constitute a waiver.
SECTION 18 – APPLICABLE LAW
These Terms and related agreements are governed by Italian law.
SECTION 19 – CHANGES TO THE TERMS OF SERVICE
The latest version of these Terms is always available on this page.
Cevelle Fashion may update or replace any part by posting changes. Continued use constitutes acceptance of the modified Terms.
SECTION 20 – RETURNS AND REFUNDS
We want you to be completely satisfied with your Cevelle Fashion purchase.
Every piece in our collection is designed to offer you style, comfort, and confidence. If something is not as you expected, our return process is simple and hassle-free.
Return times
You have 60 days from the delivery date to request a return.
Return requirements
Items must be:
- never used
- in perfect original condition
- returned with all original packaging
We do not apply restocking fees — total transparency, always.
How to start a return
Write to us at support@cevelle-fashion.com. indicating your order number.
Our team will guide you step by step.
Please note that:
- Return shipping costs are the responsibility of the customer.
- We recommend tracked shipping to ensure the safe delivery of the package.
Exchanges
Want to exchange an item?
Mention it in your request and we will help you find the perfect solution.
Refunds
Once the return is received and verified, we will proceed with the refund within 7 business days using the same payment method.
Your bank or payment provider may require a few additional days to complete the credit.
Questions?
We are always available: support@cevelle-fashion.com.
We will do our best to make your experience with Cevelle Fashion truly extraordinary.
SECTION 21 – CONTACT INFORMATION
For questions, feedback, or assistance, contact us:
Company Name: Cevelle Fashion
Address: 418 Queen's Rd W, Sai Ying Pun, Hong Kong
E-mail: support@cevelle-fashion.com
Follow @cevellefashion and let your elegance speak for you.
Thank you for choosing Cevelle Fashion, where style, creativity, and self-expression come together.