Refund policy

We want you to be completely satisfied with your Cevelle Fashion purchase.
Every item in our collection is designed to offer you style, comfort, and confidence. If something is not as you expected, our return process is simple and hassle-free.

Return Times

You have 30 days from the delivery date to request a return.

Return Requirements

Items must be:

• never worn
• in perfect original condition
• returned with all original packaging

We do not apply restocking fees — total transparency, always.

How to start a return

Write to us at support@cevelle-fashion.com, indicating your order number.
Our team will guide you step by step.

Please note that:

• Return shipping costs are the customer's responsibility.
• We recommend tracked shipping to ensure the safe delivery of the package.

Exchanges

Want to exchange an item?
Mention it in your request and we will help you find the perfect solution.

Refunds

Once we receive and verify the return, we will process the refund within 7 business days using the same payment method.
Your bank or payment provider may require a few additional days to complete the credit.

Questions?

We are always available: support@cevelle-fashion.com.
We will do our best to make your experience with Cevelle Fashion truly extraordinary.