Cancellation policy

Please note that an order cannot be canceled after it has been placed, regardless of the reason. This policy is in place for the following reasons:

Immediate Processing

Our order fulfillment system begins processing your order immediately after confirmation. This includes preparation, packaging, and shipping arrangements. This process cannot be paused or canceled.

Inventory Reservation

Each confirmed order reserves specific inventory items, making them unavailable to other customers. Cancellation at this stage would compromise inventory management and the efficiency of the fulfillment process.

Changes to Your Order

Although cancellation is not possible, we may be able to help you with minor changes in some cases, provided that the order has not yet been shipped. Possible changes include:

  • Changing the size or color

  • Updating the shipping address

  • Making minor changes within the existing order

We encourage you to contact us as soon as possible after placing your order if you would like to request a change. Although we cannot guarantee that all changes will be possible, we will do our best to assist you until the order has been shipped.

Thank you for your understanding and for choosing Cevelle Fashion.